Frequently Asked Questions
Orders & Modifications
Q: Can I cancel my order?
A: Yes, if the order hasn't been assigned a tracking number. Contact contact@happyfloow.com immediately.
Q: Can I modify my order?
A: Order modifications are possible only before a tracking number is assigned. Contact us immediately at contact@happyfloow.com
Q: How do I track my order?
A: You'll receive tracking information via email once your order ships.
Product Quality & Safety
Q: Are your products safe?
A: All our products meet rigorous quality and safety standards. However, please consult your healthcare provider before starting any new supplement regimen.
Q: What if I receive an incomplete order?
A: Report missing items within 7 days of delivery to contact@happfloow.com. Include your order number and details of missing items.
Special Circumstances
Q: What if I'm pregnant or breastfeeding?
A: Please consult your healthcare provider before using any of our products during pregnancy or while breastfeeding.
Q: What if I have an allergic reaction?
A: Discontinue use immediately and seek medical attention if needed. Contact us to report any adverse reactions.
Payment & Security
Q: What payment methods do you accept?
A: We accept all major credit cards and secure online payment methods.
Q: Is my payment information secure?
A: Yes, all transactions are processed through secure, encrypted systems.
Contact Information
- Email: contact@happyfloow.com
- Business Hours: Monday to Friday from 9 am - 6 pm EST
- Response Time: Within 48 hours
- Instagram - @myhappyfloow
- Tiktok - @healingbylela and @myhappyfloow